Terms of Service

Last updated: 20 July 2026

These Terms of Service ("Terms") govern your use of the Crystal Drive Upholstery website at softlightstories.pics and your relationship with us when you use our services. By using our website or services, you agree to these Terms.

1. Services

We provide furniture reupholstery, cushion replacement, and related upholstery services from our workshop at 3920 Metropolitan Parkway, Sterling Heights, Michigan.

2. Appointments and orders

Appointments and orders are subject to availability. We will confirm timing, pricing, and scope before work begins where practicable. You are responsible for providing accurate contact information.

3. Pricing and payment

Prices displayed on this website are indicative unless stated otherwise. Final pricing is confirmed at booking or checkout. Payment is due as agreed at the time of service unless other arrangements are approved in writing.

4. Cancellations

Please provide reasonable notice if you need to cancel or reschedule. Repeated late cancellations or no-shows may affect future booking availability.

5. Website use

You may use this website for lawful purposes only. You must not attempt to disrupt the site, scrape content without permission, or use the site in any way that infringes others' rights.

6. Intellectual property

Content on this website — including text, images, and design — is owned by or licensed to Crystal Drive Upholstery and may not be copied or reused without permission.

7. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for indirect or consequential damages arising from use of the website. Nothing in these Terms limits liability where it cannot be limited by law.

8. Privacy

Our use of personal information is described in our Privacy Policy.

9. Workshop work

Quotes are valid for 30 days. Deposits may be required for fabric orders. Unclaimed finished pieces may incur storage fees after 30 days notice.

9. Changes

We may update these Terms from time to time. Continued use of the website after changes constitutes acceptance of the updated Terms.

10. Contact

Crystal Drive Upholstery
3920 Metropolitan Parkway, Sterling Heights, MI 48310, USA
Email: [email protected]
Phone: (586) 977-3340