Privacy Policy
Last updated: 20 July 2026
Crystal Drive Upholstery ("we", "us", "our") respects your privacy. This policy describes how we collect, use, and protect personal information when you visit our business, use our website at softlightstories.pics, or contact us.
1. Information we collect
We may collect:
- Contact details — name, email, phone number, and mailing address when you visit our shop, submit a contact form, or place an order.
- Service information — details related to purchases, repairs, appointments, or enquiries.
- Transaction information — payment records. We do not store full credit card numbers on our own systems when payments are processed by third-party providers.
- Website usage data — IP address, browser type, pages visited, and cookie preferences (see our Cookie Policy).
2. How we use information
We use personal information to provide services, respond to enquiries, process orders, communicate about appointments, maintain business records, improve our website when you consent to analytics, and comply with legal obligations.
We do not sell your personal information.
3. Sharing
We may share information with service providers (hosting, email, payment processors, accounting software) under contractual obligations to protect your data. We may disclose information when required by law or to protect our rights.
4. Your choices
You may opt out of marketing emails at any time. You may request access to or correction of personal information we hold about you by contacting us at [email protected].
5. Security and retention
We use reasonable safeguards to protect personal information and retain it only as long as necessary for the purposes described or as required by law.
6. Children
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
7. Changes
We may update this policy from time to time. The current version will be posted on this page with a revised "Last updated" date.
8. Contact
Crystal Drive Upholstery
3920 Metropolitan Parkway, Sterling Heights, MI 48310, USA
Email: [email protected]
Phone: (586) 977-3340